About this policy. Soma Concierge Care, Inc, (PC) ("Soma," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit somaconciergecare.com (the "Site"). By using this Site, you agree to the terms described below. If you become a patient of the practice, additional protections apply to your health information under federal (HIPAA) and California law; those are covered separately in our Notice of Privacy Practices, which you will receive at the start of care.
Information We Collect
We collect information in two ways: information you provide directly, and information collected automatically when you use the Site.
Information you provide
- Contact details. When you fill out our Soma Sync form or contact us through the Site, we collect your name, email address, and any other information you choose to share (such as your health goals or which tier you're interested in).
- Communications. If you email, call, or text us, we keep a record of that correspondence.
Information collected automatically
- Usage data. Device type, browser, operating system, pages visited, time spent, and referring website.
- Cookies and similar technologies. We and certain third-party service providers may use cookies to understand how visitors use the Site. You can disable cookies through your browser settings.
- IP address and general location. Derived from your internet connection for analytics and security.
This Site is informational. It is not where medical care is delivered. No protected health information (PHI) is collected through this Site.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule a Soma Sync or consultation.
- Send occasional updates about our services, events, or content — you can unsubscribe anytime.
- Improve the Site's performance, design, and content.
- Protect against fraud, unauthorized access, or misuse.
- Comply with legal obligations.
We do not sell your personal information.
How We Share Information
We share information only in the limited ways described below:
- Service providers. Trusted vendors who help us operate the Site and business — for example, our email platform (Flodesk), web hosting provider, and analytics tools. These providers are contractually required to protect your information and use it only for the services they provide to us.
- Legal requirements. If required by law, subpoena, or court order, or to protect the rights and safety of Soma, our patients, or others.
- Business changes. If Soma is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any change in ownership or control.
Your Rights
Depending on where you live, you may have the following rights regarding your personal information:
- Right to know what personal information we have collected about you.
- Right to access a copy of that information.
- Right to correct inaccurate information.
- Right to delete information we have collected (subject to legal retention requirements).
- Right to opt out of marketing communications at any time.
- Right to non-discrimination — we will not treat you differently for exercising these rights.
To exercise any of these rights, contact us at the address below.
Cookies
We and our analytics partners use cookies to understand how visitors use the Site so we can improve it. You can disable cookies in your browser settings at any time. Disabling cookies will not prevent you from using the Site, but some features may not work as intended.
Third-Party Links
Our Site may contain links to other websites — for example, our Instagram profile, our supplement partner Fullscript, or our scheduling form on Flodesk. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing them with any personal information.
Children's Privacy
This Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us so we can delete it.
Security
We use reasonable physical, electronic, and administrative safeguards to protect the information we collect. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. You share information with us at your own risk.
HIPAA Notice
This Site is an informational website. It is not a portal for medical care and does not collect protected health information (PHI). Once you become a patient of Soma Concierge Care, your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA) and California privacy laws. You will receive a separate Notice of Privacy Practices at the start of care that describes those protections in detail.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Effective" date at the top of this page. For significant changes, we will provide additional notice (for example, via email or a prominent notice on the Site).
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please reach out:
Soma Concierge Care, Inc, (PC)
947 Blanco Circle, Suite C
Salinas, CA 93901
Email: info@somaconcierge.com